Faqs
If you can’t find the right words, Life Survivor Gifts will provide hand-crafted message options from which to choose. We’ll help you create the thoughtful message to match your gift of sympathy, celebration, or encouragement.
Each Life Survivor Gift includes a personal note that you write. You can express your sympathy, encouragement, love, and joy in your own words. The recipient will know the gift is from you based on your personal salutation.
While we can all appreciate a gift of love and support during our trying season, gifts of affection and encouragement don’t have to be reserved for days of hardship. Celebrate a new baby, a cancer free anniversary, or say thank you to a loved one for their support with our many gift sets.
We take pride in our beautiful packaging. Each gift is hand crafted to meet the highest of standards and carefully placed in a high-quality gift box. The box’s custom design is elegant and suitable for any life adversity or celebration for a man or woman. Upon opening the gift, your recipient will see the custom note you wrote just for them. You can see what that looks like by clicking here.
We offer a number of custom gift boxes for many situations in life. Because our gift givers honor their loved ones for many different reasons, there isn’t a single most popular gift. For givers who want to recognize a special friendship, the Soul Sisters gift set is frequently chosen. To encourage someone experiencing a major hardship, A Little Comfort. A Big Hug. gift set is ideal. Love The Journey and Awaken Your Inner Self are the most selected gifts to express support and encourage time spent on self-reflection.
Yes! If you find the perfect items from different gift sets and want to pair them together, you can create a one-of-a-kind box for your recipient.
For now, the gift sets are designed with the special items listed. However, you can choose an add-on to your gift to make it more personalized.
Absolutely. The best love is self-love, and at Life Survivor Gifts, we want you to feel supported and encouraged through the tough moments and celebrated through your achievements.
Choose your favorite gift set and enjoy the comforting contents each day.
Your written message will be printed and included inside your gift. The gift message is the first item the gift recipient sees when the gift is opened.If you’ve recorded a voice message for the gift recipient, an additional card will be placed in the gift box. This additional card will provide a URL and unique ID number the gift recipient can use to access your recorded message.The unique ID is not found anywhere outside of the gift box itself. Your recorded message will not be accessible to anyone without the unique ID.
In order to fulfill your order, order-processing and fulfillment representatives may view your written message as they print and pack your gift. Occasionally our order processing representatives may notice a typo in your gift message and contact you to see if you’d like us to correct it; however, we do not guarantee that we will always find or have the ability to correct such errors.
Your recorded gift messages will generally not be accessed at all by Life Survivor Gifts employees in the normal operation our service; however, by recording a voice message you acknowledge that these recordings might be accessed by Life Survivor Gifts in connection with providing the our service.
When you add a written or recorded voice gift message to your order, the message is stored with your order in the Life Survivor Gift Service. You will be able to see any gift messages you’ve included in previous orders by going to your Account. Your Account is protected by the user name/email and password you’ve selected.
Written gift messages will remain in the permanent record of your gift and be accessible for at least 18 months from the date of order. Recorded messages will be saved for at least 90 days from the date of order, after which Life Survivor Gifts reserves the right to delete them from our servers.
Delivery Alert:
We’ll email a tracking number to your recipient to let them know when to expect your delivery so they can keep it out of harm's way. This is just a notification with a tracking link; your gift will remain a surprise until they open it in person.
Absolutely. We send tracking information to the gift buyer whether or not the recipient's email address has been entered in the Delivery Alert.
No. Outside of the emails we send recipients about their delivery, we promise not to use recipient email addresses for any other purposes.
Negative. We won’t spoil the surprise by telling them what’s in the gift.
No, not unless you’re trying to fill up your Inbox with messages. The gift buyer automatically receives shipment and tracking information, so adding your email address here only doubles the amount of email you receive.
Ordering:
Our system only accepts one code at a time, so please make sure you haven’t already submitted one with your order. Unless specifically noted, our codes can only be used on one order and may have an expiration date. Please contact us at support@lifesurvivorgifts.com.
When you place your order, we will send you a confirmation email with your order number and receipt.
Absolutely. When your gift is out for shipment, we’ll send you a shipping confirmation email with a FedEx tracking link.
Please allow 1-2 business days for fulfillment unless otherwise specified. If you have used our scheduled delivery feature, we’ll ship your gift to ensure it arrives at its destination right on time.
Your order will ship from our office in Rock Hill, SC zip code 29730. For orders placed with standard shipping, please allow 2-6 business days for your gift to arrive at its destination. For details, please view the FedEx ground service map below. In the event of bad weather, natural disasters, and other uncontrollable events that may affect FedEx shipping services, your shipment may be delayed.
